Shipping policy
Shipping Policy
Each Brim & Bobbin piece is handcrafted to order. Because of this, shipping timelines reflect both creation and transit time.
Processing Time
All hats are made by hand in small batches. Current processing time is typically 2–3 weeks, though this may vary depending on order volume.
Once your hat is complete, it will be carefully packed and prepared for shipment.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and selected shipping method.
After your order ships, you will receive a tracking number via email. Delivery times vary depending on carrier and destination.
Domestic Shipping (U.S.)
Orders are shipped via trusted carriers such as USPS or UPS. Most domestic orders arrive within 2–5 business days after shipment.
International Shipping
International shipping is available. Rates are calculated at checkout.
Please note:
- Customers are responsible for any customs fees, duties, or taxes required by their country.
- Delivery times may vary and can be affected by customs processing.
Delays
Because each piece is handcrafted, occasional delays may occur during high-volume releases or restocks. If anything impacts your order timeline, you’ll be notified.
Address Accuracy
Please ensure your shipping address is correct at checkout. Brim & Bobbin is not responsible for packages lost or delayed due to incorrect address information.